If you are running Windows XP or Windows Vista, download and install Windows Live Mail email program – please refer that link for step by step instructions.Please contact the Hotmail support staff or wait for a day and check again. Hotmail suspects you may be using the account to send spam and hence disables access to it. Use a different browser – I suggest downloading and installing Google Chrome.Change the HTTP settings – please refer Hotmail sign in problem for details.You can do this through the tools and settings section. Delete the temporary internet files / cache of the browser.Verify the internet connection – Is it indeed working? Try loading other web sites like.But please bear in mind that the problem might still be at your end – even though you feel you haven’t changed anything! Probable solutions to Hotmail email access problems Users who cannot access their Hotmail emails are a frustrated lot, especially those who were waiting for an important email or had to check an older message. They have been using the same computer, browser and internet connection and suddenly the Hotmail account inbox refuses to open. The most common complaint is that Hotmail emails become inaccessible even though nothing has been changed at the users end. I haven’t changed anything on my computer – I don’t know why I cannot access Hotmail emails